Cannot start app “app name”


This error is reached after clicking an app in Storefront.

Resolution 1:

The STA(s) on the NetScaler Gateway vServer do not match what is configured on Storefront.  These need to be the same.  Check both, and update accordingly.


Resolution 2:

You do not have a certificate bound to the NetScaler and/or the XenDesktop/XenApp servers.  Add a certificate to […]

By |August 22nd, 2014|NetScaler 10.5, Storefront, Storefront 2.5|3 Comments

Disable Auto-Launch of Apps/Desktops in Storefront 2.5

After logging in to NetScaler Gateway or Storefront, a user’s application or desktop launches without them clicking anything.  Auto-launch, by default is set to TRUE.
On each Storefront server, open Notepad with elevated privileges and browse the C:\inetpub\wwwroot\Citrix\StoreWeb directory.
Open Web.config.
Set the autoLaunchDesktop parameter to “false”.
Save the web.config file.

Additional Resources:
CTX139058 – How to Disable Desktop Auto Launch in StoreFront

By |August 22nd, 2014|Storefront, Storefront 2.5|0 Comments